Mark Kettle (Guest) · 15:45
Um, uh, thanks. Yeah, I'll try and do my best with this one, but, um, as you can see, I'm— it's, it's coming out as it comes out, so it may not be very structured or logical, but it makes sense in kind of how I'm recalling the information. But that may be true of a lot of people that have been through, um, these situations. So hopefully that's the point of similarity of people that can relate to. So it started on the 20th of November, uh, 2019. Um, so sat in there, very vivid, sitting at the top of level 16, 8 Nicholson Street, sitting in the briefing. And then very quickly, the advisor at the time had family responsibilities, couldn't take on the role. I then took on the role, and that then meant I very quickly was taken down to level 14 of the department and giving a number of briefings in relation to the nature of bushfire, plant burning, the way in which you do land management here in Victoria, and our risk-based approach in order to manage the risk, which is one of the big things that was changed out of Black Saturday. And I will keep referring to Black Saturday because as I was talking to senior officers and first responders, it was very much in the minds of people, you know, 'cause someone that goes into this role will have been someone more often than not will have worked, grown up in regional Victoria, They will have, you know, studied land management or environment or forestry, worked in the department, and it's their life. It's more than a job or employment. So there's something they are very attached to and feel a great sense of responsibility and pride in being responsible for. But the thing that became very aware in all the work that I was doing was the consciousness of Black Saturday that sit through everybody that was doing the work. And so the way in which the government was responding was very important, but also showing that it had learned the lessons from the last major bushfire, which saw 173 people die, which was very tragic. And I think that was very much in the conscious of what people were doing in terms of the work they were doing. So yeah, that was on— so I was receiving quite extensive briefings on the 20th of November, and then the 21st of November, the Code Red was declared for— it was actually not where a lot of the risk was at the time, It was out in the northwest of the state, from memory. So, but that just shows how broad the risk was for Victoria at that state of time, just due to the lack of rainfall that had occurred and the underlying dryness that was there in, in across the state. And so I then, I'm just going to take a step and think about what happened next. So November, we had the Code Red day. That was, that day went smoothly in a way, in terms of the responses, the resources were allocated in terms of the aircraft, water bombing, um, there are responses. And then it, it felt almost like a calm before the storm in a way. So when it happened, um, and then they were receiving briefings very regularly, weekly or sometimes twice weekly, um, on terms of where the progress was in terms of where, um, the department was allocating its major resources. And we have about 50 aircraft, water bombing aircraft of various sizes And then there are, I think it's 200 to 300 aircraft on call across the state in terms of what we do. And in many ways it is akin to a military operation in terms of the way in which it is responded to as a bushfire. And so that, a lot of it then becomes about resource allocation logistics. And so this became what a lot of the briefings would be about that we were giving to the Minister, or we would organize for them to give directly to the Minister due to the seriousness of the nature of what was being of what was occurring. And as I'm trying to think, next, then we had— there were some fires out west around Budj Bim National UNESCO site, so the Indigenous site that's out there in the west of the state, which I'll probably come back to later in the story. And then there was, uh, some fires started out in the east before Christmas, and I remember there being a major briefing on the 24th of December, and then It was when we went about to go after Christmas, so 23rd, 24th, it was like, it's coming. And so we waited for an alert on, um, on the 25th and nothing came. Um, some briefings, and then 26 was when all the briefings kicked off in terms of the fires and, uh, what was happening in terms of— and it moved very quickly at that point in time. And it becomes familiar for anyone that's I guess, knock on through a bushfire. It's, it's almost like watching a World War II movie in terms of it clicks into a military-style operation in terms of where resources are allocated, who's responsible, how the chain of command works. Um, and then, uh, then from there you have daily reporting in forms of a situation report or a sitrep. And so you're getting this briefing either daily or twice daily that comes through in the morning, the afternoon. I think at one stage it was 3 times a day. It just gives you a status report on what's happening across the state in different areas. Because not only in the Minister's portfolio was she the Minister responsible for land management across the state, and so, which is a third of Victoria is under public land, but is also responsible for the first thing that goes in bushfires and is, you know, etched into the memory of a lot of people is, for anyone who was familiar with Black Saturday, will be power lines and the effect, because that was the real cause of a lot of, um, the tragedy that occurred at that time. And so there is a responsibility there in terms of ensuring that power is retained, that, you know, the distributing— the DSPs are exactly managing their communications, but also their risk. You're also ensuring that the transmission network operator, AusNet, is everything in terms of the transmission is being maintained. The nature of the way the energy market works in Victoria— Victoria is in the middle, so it gets power from South Australia, power from Tasmania, and then sends it to New South Wales and to Queensland. So it means Victoria is at the heart of the NEM. So if Victoria gets islanded, not only does that have a consequence for Victoria, but potentially for other states as well. And so fortunately, communications is separated from the energy network, but the ability of them people to receive information and to charge their phones and the various devices. And this is like, fortunately, we've had a large uptake of batteries the last few years during COVID But this— there is a real risk around how critical— it becomes very apparent about how critical energy supply is to, you know, the functioning of a society. And then that flows through in terms of the minister is also responsible for waste collection, is also then responsible for, uh, making sure that the wildlife is protected across the state as well. And so you've got all of these multiple parts of the portfolio that you need quite regular briefings that are deemed critical functions. And so this— and this applies in terms of public transport, roads, in terms of relief in terms of community services or agencies, in terms of hospitals. And so all of this, the whole of the public service is working away at the same time, getting, providing situation reports daily or twice daily. And then ministers are then reporting into cabinet or a subcommittee of cabinet. I think SEMC met, or Security Emergency Management Committee of Cabinet, met multiple times in a very short space of time., and that's part of providing the formal accountability into the Premier as the person responsible to, you know, the people of Victoria for a lot of these decisions. And in terms of if anything was to happen, good or bad, he's the person ultimately responsible. So, and that's reflected in the briefings that go on. Every time the Premier would stand up and give one of those briefings, standing next to Andrew Crisp or one of the other fire chiefs, there would be days of work going in to ensure he was adequately prepared to stand up and give those briefings. Across the whole range of portfolios. Because at the end of the day, a minister can— if a question comes outside of the minister's portfolio, they can refer it to another minister. The Premier doesn't get that luxury. He is responsible to, you know, the whole of Victoria in terms of what is happening here and be across the detail of, you know, and communicating. And as we learned during Black Saturday, the communication is the thing that determines the safety and the response, and it sets the tone. And, you know, people will make large decisions, you know, very significant decisions about their lives, about their businesses based off what gets said at those podiums. Ensuring that people are as prepared as they can possibly be and information is as accurate as possible. There's a lot of work behind the scenes with advisors working with senior department officials and with the Chief Fire Officer and their deputies to ensure that that information is accurate and also then responds to what are the sensitivities that the government is facing as well. Because there is a public service and it's got its responsibilities and its accountabilities. And then you've got the government, the elected government as well, will also have, you know, what its concern is as responding to the media, receiving messages and inboxes from social media, from email. You know, as politicians are receiving all that information, you're then responsible for feeding that into the nature of the role in terms of what you're determining a priority may or may not be in terms of what the minister needs, what the department needs, what the Premier's Office needs. And so you're exercising judgment and making decisions after decision after decision and for, you know, however long you're working, 12, 18 hours or some days. And so that defines, I guess, that period between Christmas and early January whereby the days start to run into each other for me. I can't necessarily pinpoint which was where. If anything, my reference points will be the same as everybody else. It'll be, you know, seeing the red at Mallacoota and then seeing the Navy ships when they got people evacuated, or it will be when the Army came in, when the state of disaster was declared, I think on the 2nd of January. And so, but in that period of time, the days and the times start to run into each other because you're preparing this vast amount of critical information that you need to then filter to ensure that the right amount of, you know, you might get a report that's 5 pages long, 10 pages long, size 12 font, and you've got to go, I've got to get that down to this amount of information to provide into a briefing because there are 22 ministers in the government, one including the Premier. So 21 other ministers are providing their information, what's the thing that is important? And that's, that's your responsibility as an advisor. And yes, your chief will tick it off, and then it'll go through the Premier's office, and then their office will filter through it. But the first person that starts that process is, is the advisor from the Minister's office. And there's quite a huge amount of responsibility and, um, pressure. And that was something that I think naturally suited to my skill set and personality type. But I think in terms of what came next in terms of the men. Like, I'm just trying to think now in terms of the days, because a lot of the— because it was the holiday season, for lack of a better word, a lot of people were remote. This is before we started— this became the norm. So trying to get hold of people, we're using conferencing services in order to get the daily briefings or the twice daily briefings happening. We then had news coming through of the 5 tragic deaths here in Victoria, 3 of them were firefighters. And so David Morosi, Bill Slade, and Matt Kavanagh, if my names are correct for those ones. And then there were 2 others out in Gippsland that tragically passed away, paid members of the public, and those were coming through as well at the time. And I could remember when they come through because I remember one or two of them were sitting in the main briefing office on level 16 at Nicholson Street in East Melbourne. Near Parliament House, but I can't remember which day each of those things occurred, which is just, um, and so you're, as you're receiving this information, yeah, you're then filtering it, passing it on, ensuring that everyone's got it, and suddenly it becomes the anxiety or the, the pressure is if something's left sitting in your inbox or a text message is left unresponded. You know, there were times where I don't, like, you're conscious around how long you're going to the bathroom for because You don't want to miss something that's very important. And so you're constantly on. And it's probably something that, you know, a nurse or a firefighter is very familiar with in terms of you don't just get a break every hour to sit down. You know, like if an emergency's on, an emergency's on. It's a very different environment with this because you're sitting, or as I imagine, but you're sitting, no one else is like this. Like I was in an office and suddenly there are other advisors working in other areas, but if something was much less critical, um, it wouldn't have affected their day in the same way. Or if I was— I might have been at home, and you know, I'm not in, in a, in an emergency response situation. So you've got this huge amount of energy rushing through you, and at the end of the day, it's just, it's just texts on the phone or typing away or talking on the phone. So like, the way to expel the energy is quite— and that's something I'm, you know, some work I've been going through recently, it's like the energy is not really expelled in the same way. Like, you don't get that closure in a way that I imagine, or I hope, that some people that are, you know, when the fire's there, it's there. When it's not, it's not. Whereas with this, it's like my day-to-day work is the same as that emergency response, and that creates a very interesting relationship with email, mobile phone, um, in terms of interaction, because— and I'm literally sitting in the same spot a few meters forward from where I was responding to a lot of these And I deliberately wanted to do that in this room because for me that was part of the closure, was because sometimes sitting in this room I get very anxious because that's where this happened. And so it's just a fascinating— try not to intellectualize it too much, but you'll, um, it's a very odd role. And this would be true, I would imagine, of a lot of public servants that were then providing information through, a lot of people working in the State Control Center. And so you've got, you know, How do you manage or process through the trauma— I'm not applying value to it— of what that emergency is, and does it get resolved or processed? And so that's partially, you know, why I was very interested when Ian approached me about Conspiracy Heroes, because it was around exactly that. It was about getting people talking about what has happened to people and how their stories can relate, and then part of the resolving of such a significant event, both people individually but then also for the community that we're a part of.