Ian Harvey
When Friendship Changes Everything | Golden Threads
Ian Harvey learned that the people he thought he was helping were teaching him what hard really means.
Hear this story

Ian Harvey
Ian Harvey learned that the people he thought he was helping were teaching him what hard really means.
Hear this story
Ian Harvey spent 20 years running gyms before a single phone call changed everything. On Boxing Day, a young man he coached, Jason, broke his neck diving into a sandbank at the beach. Jason was 17, weeks away from his 18th birthday, and everything Ian thought he knew about difficulty shifted in that moment. Years later, another close friend, Doug, became quadriplegic after a car accident in Canada. Both men were spinal injuries. Both became Ian's teachers.
What Jason and Doug showed him had nothing to do with pity or inspiration-as-spectacle. Jason told a mental health nurse in the hospital that he was fine because his friends were there, and nothing would change that. Doug refused false comfort and told Ian to be honest about how he actually felt instead of pretending everything was okay. They taught him that friendship means showing up without knowing what to say, that treating people as you want to be treated removes the fear that stops most of us from engaging, and that people with disability often give far more than they ask for in return.
Those lessons stuck. After COVID made gym work feel hollow, a former employee introduced Ian to WhatAbility, a company built on the idea that fun matters in disability support. He went from managing gyms to managing experiences. Now, as National Foundation Manager for the WhatAbility Foundation, he gives away tickets to movies, zoos, sporting events, Formula One races, and jet ski days to families who couldn't otherwise afford them. His goal is to build marquee events so big and so good that people without disability feel like they're missing out if they don't include someone. Everything Ian does now comes from what Jason and Doug taught him about what hard really means.
“You think you're there to help them, you know, help pick Jason up, you know, transfer him to the van, go out for them, feed him and and do all these things. You think, oh, that's that help Jason. But but it's the conversations that come back and the advice that he gives back uh is is truly um yeah it's pretty empowering.”
“I don't want the image or the portrayal of what a easy or what a great life is to be diminished or to be um broken. There's these barriers that I put up and society does too, right? societal barriers that prevent us from experiencing a more genuine life.”
“I feel fortunate that I was able to go through that journey and be there to support Jason. But often I look back and it's like Jason supported me um and he supported a lot of us.”
The hero, today
Jason showed Ian that no matter how hard things get, there is a silver lining to find, and that truth has become something Ian references when he or his staff think something is impossible. Doug and Jason both taught Ian to be honest about how he actually feels instead of saying everything is fine, because it's okay not to be fine as long as you talk about it and don't let it hold you back. The value of friendship deepened for Ian when he realised that being there for Jason and Doug gave him as much as it gave them, because they give so much back and expect very little in return. Ian learned that disability is just part of who someone is, not something to pigeonhole them with, and that when you treat people for who they are rather than what you assume they can't do, the boundaries are endless. Working in disability has taught Ian that people with disability are better teachers than he expected, and he gets more out of those days than the participants do, which makes him feel guilty and grateful in equal measure.
Yes. Ian Harvey is a real person who shared their own story in their own words. Kintsugi Heroes is a not-for-profit that shares first-person stories of overcoming adversity, told with the person's consent.
Kintsugi Heroes, a registered Australian not-for-profit. Every story is shared with the hero's own consent and reviewed under Kintsugi Heroes' trauma-informed content standard before it goes public.
Jason showed Ian that no matter how hard things get, there is a silver lining to find, and that truth has become something Ian references when he or his staff think something is impossible.
Doug and Jason both taught Ian to be honest about how he actually feels instead of saying everything is fine, because it's okay not to be fine as long as you talk about it and don't let it hold you back.
The value of friendship deepened for Ian when he realised that being there for Jason and Doug gave him as much as it gave them, because they give so much back and expect very little in return.
Kintsugi Heroes 10001 (00:04.216) Hi there, welcome back listeners. here with another exciting episode of a Kinsugi Heroes podcast here on the disability series here with an excellent guest. Very excited about the conversation today. We have Ian Harvey from Perth. Welcome Ian.
Ian (00:18.998) Hey Dan, thank you very much for having me on board.
Kintsugi Heroes 10001 (00:21.698) Yeah, of course. Just a very short intro on Ian. Ian has done a lot of great things for the disability sector. And we're going to hear that in his story of how it's come to be. Ian is the manager of the, actually, Ian, I'll let you tell you, say what your position is with the WhatAbility Foundation, because I want to hear about what that is, what that provides.
It's not gonna be the focus of our podcast. Our focus is gonna be your story, but just share with the listeners a little bit, is WhatAbility, what is WhatAbility Foundation that you're a part of?
Ian (01:00.906) Yeah, brilliant, Dan. So I'm the National Foundation Manager for the WhatAbility Foundation. The WhatAbility Foundation started about five years ago off the back of WhatAbility, which I'll touch on a bit later. And the goal of the foundation is to unlock experiences for people with disabilities and their families. So we understand that the NDIS funds for support work,
OT, all those top things which are critical for someone living with disability. And it doesn't help pay for the community or the experiences for them and it shouldn't do. But for lot of our families, the struggles there, they might be single income parents, because they have to be primary caregivers or other barriers they may face to entering into our local community. So that's what the foundation does. We partner with entertainment providers, sports clubs, all that type of stuff. And if someone wants to go to the movies, the zoo,
More stories
This site is part of Kintsugi Heroes. Visit the main site for the full podcast. If any of these stories hit close to home, support is out there, you don't have to sit with it alone.
Read how we handle these stories ↗
Kintsugi Heroes · Registered Australian not-for-profit · kintsugiheroes.com.au ↗
Ian learned that disability is just part of who someone is, not something to pigeonhole them with, and that when you treat people for who they are rather than what you assume they can't do, the boundaries are endless.
This conversation includes introduction and the work ian does now, the fitness industry and the search for something different, a friend's introduction changes everything, jason dives into a sandbank on boxing day, what life looked like before the accident and another friend, another spinal injury in canada.
sporting events or whatever the case is, as a member of the foundation, we'll give them up to six tickets per month free. So it's to help build a more inclusive world ultimately. And prior to the foundation, I was working as the state manager in WA for Wattability, which is an improved NDIS provider that specialises in one-to-one community access.
and we do respite or overnight stays. So company built on having fun. We believe that fun is probably sometimes missed in the disability sector. So everything we do is about going out, having fun. So we'll take our participants out to, you know, go for bushwalk movies, four wheel driving, jet skiing, you name it. If there's something they wanna do, we wanna take them out to do it and have fun while we're doing that. yeah, pretty cool job to be honest. Yeah.
Kintsugi Heroes 10001 (02:42.766) Absolutely. Absolutely. And you touched on a couple of things that I think are really critical in the world of disability. One is, it's one of my catchphrase or one of my taglines, and that's we're all in this together. So it's not just the person with the disability, but it's the community around them. It's their family. It's their friends. It's all of us. So we're all in this together, touched on that. Then the other thing is people with disability having fun. That's one of things that I hope in my lifetime that I hope.
Ian (02:55.254) and that's.
Kintsugi Heroes 10001 (03:12.556) help bridge that gap to help people understand that because somebody has a disability does not limit their ability to have fun or does not just cut off their ability to be happy, to want to do other things that other people that are doing. But having fun, it's a huge part of what I think the disability sector needs some more of. So really glad to have you on here promoting just that concept.
Ian (03:21.833) and.
Ian (03:39.53) Yeah, brilliant, thank you.
Kintsugi Heroes 10001 (03:41.39) So in addition to your professional life that you do now, certainly promoting opportunities and helping provide those opportunities for not only people with disability, but people with disability in their community, so their families, their friends, helping provide those resources. I want to talk a little bit about how did you end up at this point in your career? I know you have quite a story. So are you happy sharing that with us? A little bit about your story.
Ian (04:06.58) Yeah, yeah. I suppose like getting into disability and we'll talk about how long I've been there, but like for the now why I'm with what ability, for the most part of my life, plus 20 plus years, I've been working in the fitness industry. So managing gyms, health clubs, et cetera, and all that type of stuff. very passionate about it. Loved it. Still do enjoy it. through like
Kintsugi Heroes 10001 (04:14.434) Mm-hmm.
Kintsugi Heroes 10001 (04:29.592) Sure.
Ian (04:31.764) COVID, it became a very testing time as everyone can imagine it was for everybody, but opening closing clubs and having to make some financial changes to the operations of the gym to make it viable probably is where for me the passion started to drop. We were making cuts, changes that took away the fundamental what the fitness was about for me. So I just kind of started reaching out looking for something different.
fortunately enough, a former employee of mine and a really good friend, Steve, you know, caught up with him one day and just said, look, I might say, cause he's in recruitment. If anything comes up, I'm looking for something different to do. and he just so happened to be down at the beach a couple of days before with the founder of what ability Steve Dresla to Steve's, and said, Hey, Ian, man, I've met this guy Steve. He's just opened up in Perth.
You'll love this. is right up your alley. So he did the intro to Steve for me. Yeah, caught up with the guys at Whatability and I just thought, holy shit, this is what had been missing. yeah, jumps on board and it's probably been the best decision I've made. yeah, coming instantly enough.
Kintsugi Heroes 10001 (05:32.398) Yeah.
Kintsugi Heroes 10001 (05:40.502) And you did all that. You didn't have to change your name to Steve. didn't have to... They took you as you were,
Ian (05:44.086) Yeah. They took me as I was and twice the age of the workforce. think fundamentally everyone had what ability when I started was in their early 20s. So they took on this old man with a bit of life experience. But I still feel like I'm 23. So I think I fitted in perfectly. I think that was part of the match for me. Rock up and have fun every day and just enjoy life and get the most out of people. So.
Kintsugi Heroes 10001 (06:03.854) Yeah, absolutely.
Ian (06:11.44) It really is something that sparked a flame inside me and reignited my passion. So yeah, really lucky.
Kintsugi Heroes 10001 (06:16.974) It sounds like a really good fit and a really good match. And when I talk about we're all in this together, we all bring something different to the success of the community or the success of life. And they bring the energy and the youthfulness, right? And you've been able to bring a little bit of maturity. You may not have much maturity to give. I don't know. That's questionable, But you've been able to bring your life experience from...
Ian (06:38.134) the whole life.
Kintsugi Heroes 10001 (06:45.486) life is much more than just disability, right? And so you've been able to bring all aspects of your life and bring it to the disability community and to be part of that. So you didn't join it to change them necessarily, right? You didn't come to fix the disability community. You came to be a part of that and to share what you have. And it sounds like from our other conversations too, that it's been a transformative journey of your own during that time.
Ian (07:13.45) Yes, definitely.
Kintsugi Heroes 10001 (07:15.694) So tell us what was your first experience with a disability in any form?
Ian (07:22.723) Yeah, so probably through tragedy more than anything else. Early 20s, playing rugby, took my housemates and myself, we used to go to training early and kick the football around and do a little bit of extra practice. rocked up, we got approached by the club and said, hey, you guys are here every Tuesday, Thursday early, would you be interested in coaching a rugby team? So we were...
19th when it started and we started coaching under 15 rugby team. So they were just before our training session. And over a period of years we coached this team. And traditionally come summertime we would have a couple of cricket games series. So it would be old boys versus the young ones. would be South Africa versus the rest of the world even though we live in Australia. You know we had all these different competitions and
One of the bigger ones was our boxing day test, which on boxing day we would play a of cricket. This year we invited a couple of the boys that we coached to join in. So they were in their 17s, just about turn 18 at that stage, played a game of cricket, had a lot of fun. A couple of older boys who went out after. And one of the young boys that we used to coach, Jason, who was pretty close to...
to representing Western Australia as a cricketer, even though he was part of our rugby team, great all-around sportsman. Him and another young boy, Murray went down to Scarborough local beach, went for a swim. Jason dived into the wave, hit a sandbank and broke his neck. So yeah, in terms of timing, you couldn't think of anything worse. know, Jason's birthday is 21st of January. So...
Kintsugi Heroes 10001 (08:50.819) Okay.
Kintsugi Heroes 10001 (09:05.23) Ian (09:16.054) couple of weeks out to his 18th birthday, over the festive season, can be so much talent, it hit us like a brick wall, to be honest. There was a lot of guilt, a of, yeah, I don't know the words to explain it. So that was probably the first time that we were face to face with someone with a disability and the impact on their lives and everyone's lives that it would make. So.
Kintsugi Heroes 10001 (09:21.836) Mm-hmm.
Kintsugi Heroes 10001 (09:36.332) right?
Kintsugi Heroes 10001 (09:41.208) Sure. And we'll touch a little bit, well, not a little bit. I want to touch a lot more on the impact of that event. But just take us back to that experience, that moment. Being a coach, being a young athlete yourself, what was life like for you at that time, back in those days?
Ian (09:55.381) See you.
Ian (10:05.654) Oh, geez, that's why I said I'm 23. reckon that was like the best time of my life. I had a good job, was running a big gym, a lot of responsibilities, I was getting paid nicely, lived with three of my best mates. We had this most amazing house that we lived in near the coastline. Everything was going well. The footy, the rugby was great.
was fit, healthy, had an amazing bunch of friends. I've been in Australia for about five years now and really settled in. Got a sort of citizenship. So everything was what you wanted to be. And I think, you know, the coaching side of things and seeing these young boys develop over a period of time and turn into young men. And we had a part in that, you know, being their role models was a pretty good feeling as well.
So yeah, I think you look at that time, everything was going the way you'd want it to be. Couldn't fold it to be honest.
Kintsugi Heroes 10001 (11:07.086) Sure. Yeah. So, and then things change in a moment. Where were you physically when that happened? Were you at the beach with them? Because you were playing in the game, the cricket match earlier, were you just, maybe you were, I don't know, just tell me, where were you during all this?
Ian (11:25.884) we were at a friend's house. So like I said, all the older boys, we all went back to a mate's place to have a barbecue and carry on drinking. the younger boys, some of them went home, their parents picked them up. Like said, Murray and Jason went down to the beach. So we were sitting at John's house having a few beers. and this phone call came through, which I don't know, like,
If you talk about just things changing, it changed pretty quickly, pretty fast. And yeah, there's just about 10, 12 of us sitting around, having the best time celebrating. was a festivity. If anything was as you'd want it to be, to receiving this phone call to not knowing. mean, you talk about feelings, there was, I don't know, disbelief.
Kintsugi Heroes 10001 (12:20.066) Yeah.
Ian (12:22.186) Then it was it was the guilt because we were with them. We bought them there. chose to do something that they couldn't really take part in. So that's why they went off. You know, we were there. If we went to the beach with them, would it have been different? You know, these are all the things you you start to think about. And obviously. Yeah.
Kintsugi Heroes 10001 (12:37.038) just perfectly human. those things that go through that you go through in your mind. Some of it is real, some of it is not. But yeah, you process the what ifs and what could have been, what could be different. Yeah, that's, I mean, just trying to put myself in that situation is just mind numbing or mind exploding both at the same time.
Ian (12:53.162) Yeah.
Kintsugi Heroes 10001 (13:06.99) how fragile life can be. Now I know there's lot more to that story in the future, but I wanna direct a little bit, just a little bit to the other experience you said. You've had a couple of experiences of acquired disability. What was the other one?
Ian (13:25.814) Yeah, so I suppose like while this was happening, my mom, she started working for RDA, which is Riding for Disabilities Association. So she taught individuals with disabilities how to do horse riding. So she was a volunteer, something she was coming from a time and age. So she started volunteering doing it. So every now and then she would get us around when they had clean up days and we'd go see it and we'd go do it. that carried on.
once I had kids and all that stuff. But yeah, probably the next tragic for me, another close friend of mine, Doug, was in Canada working on a skiing holiday. And he went to go pick a friend up from the airport. And as they were driving to the airport, they lost control of the car and they went over edge of a cliff. And Dougie suffered a spinal injury, so quadriplegic as well.
Um, so yeah, again, you go through things in life and it's another phone call you get, it's just pure disbelief. It's just can't fathom this kind of thing happening again to someone, you know? Um, and I think like, you know, I look back at this obviously with Jason 10 years since the Jason's injury, we, we
Kintsugi Heroes 10001 (14:30.414) No.
Kintsugi Heroes 10001 (14:39.02) Mm-hmm.
Ian (14:48.458) growing up with Jason and seeing Jason grow as an individual through this and you know, person I look back and go, definitely helped me grow in a lot of ways. Dougie's family reached out to us and to myself to come, obviously through experience. And I suppose Pat, which is Doug's brother, which is like my best friend, we played rugby together, you know, advice. it's like, I don't think...
That was probably like the second hardest cop. Going to see Jason for the first time and seeing his mom and dad at the hospital, but going to see Seamus and Bernie and Pat at the house and speeches because Doug was still in Canada. Like he couldn't see him. So this has happened and they're trying to work out how to.
Kintsugi Heroes 10001 (15:30.318) Okay.
Ian (15:32.96) bring him to Australia. So he had a charter flight and go through all this stuff is, is pretty traumatic standing in front of their house. Trying to the brave person. To make light of a company, not somebody you make light of, that, you know, that was the, the mood that they wanted. They want someone to be confident and say something and just, you don't know what to say. You just don't know. Yeah.
Kintsugi Heroes 10001 (15:45.901) Yeah.
Kintsugi Heroes 10001 (15:57.742) Absolutely. I think in my experience of difficult conversations in difficult moments, there's never really the right thing to say. You can prepare for it all you want. But in the end, just being there and being present has probably been, in my opinion, the most important thing. What did you end up or when you were there with his family and you said,
Ian (16:26.272) Hmm.
Kintsugi Heroes 10001 (16:27.822) that didn't know what to say that.
I'm just going to be with his family. What was that experience of, walk us through that experience real quick.
Ian (16:42.282) Yeah. And I think Dan, like I think about it all the time. You know, we missed it. Just the drive to the house. You know, you got all those things going through your head. How are going to approach us? What are you going to say? What are you going to do? I think it all went out the window. I just got out the car and they were all standing outside the front of the house. And like, just embraced Doug's dad. Like it's all I could do. Just put my arms around him. Yeah. Pretty emotional thinking about it now.
Kintsugi Heroes 10001 (17:08.788) Sure, yeah, I'm close to being emotional myself. I put myself in that situation.
Ian (17:12.232) Yeah, so that was pretty tough. then, yeah, you know, letting go and then Dougie's oldest brother, Andrew was there and, you know, giving him a hug and that. then, you know, Patty came out with his his mom. That was probably the hardest scene, Pat, because he was the...
The middle brother, like me, adventurous, naughty, always doing things. And we used to take Dougie out with us and lead him astray. So was like, kind of, we gave him that sense of life and they just, yeah, just hang, hold onto them and just make sure they were right. Like, yeah, there wasn't much talking to be honest for the first five, 10 minutes of the love embracing each other and just, being there for them.
Kintsugi Heroes 10001 (17:35.534) Yeah.
Kintsugi Heroes 10001 (17:49.526) Right. this point.
Kintsugi Heroes 10001 (17:55.436) Okay.
Mm-hmm.
Ian (18:00.542) And then, just slowly try to ask them what's going on, try to get the facts out and understand if they have any questions on my experience with Jason and, you know, talking to Jason before Jason was prepared to come and see them and give them some advice on what he experienced, which I thought was was truly, truly profound from Jason's is to go and say, hey, I can help them understand that it's going to be OK. So that was part of the conversation as well.
Kintsugi Heroes 10001 (18:31.094) Right, so at that point, you didn't know how extensive it was, but you're pretty sure he's gonna survive at that point. Is that correct or you didn't know?
Ian (18:42.294) Yeah, knew he was going to survive, knew it was a spinal injury to what extent was still to be determined and obviously, like the logistics of do they go there, how long to get them here, all that type of stuff, all the insurance, all those things that come with something like that. It was a totally different level of complexity for them. And yeah, I think
can only imagine how hard it must have been all being in Australia and dunks on the other side of the world and journey. It's a long way away.
Kintsugi Heroes 10001 (19:17.44) the side of the world, absolutely.
Right, absolutely. So that was, uh, just trying to put the timelines together is about 10 years ago when Jason had his, his accident or not.
Ian (19:28.009) Yeah.
Ian (19:31.702) So Jason was about 20 plus years now, terrible with dates. Jason was about 10 and then Dougie was about eight, 10 years after that, that he had his accidents. So yeah, I think Dougie's just over 10 years now, with his spinal injury.
Kintsugi Heroes 10001 (19:36.617) Okay.
Kintsugi Heroes 10001 (19:48.48) Okay. Okay. So that's there's that moment that we've already talked about in each instance, the moment with Doug moment with Jason, when their life changed as an individual, but certainly there at that impact was not just them that impact was on the people around them, the family and friends. And part of this conversation that impact was you. That's a long time now that the past 20 some years.
Ian (19:55.765) Thank
Kintsugi Heroes 10001 (20:18.99) no, there's 18 years after that, said when, when Doug went through his, injury, it's not something that just goes away. it? It's not something that just disappears and, you've brushed under the rug. So it's a journey, but at the same time, you don't stay in the same state of mind or the same, you're not in the same state when it first happens.
as you are down the road. So I've been curious to learn more about this journey that you've been on. You focused on your journey and what has it taught you about life? That's a big question. But what is it? What are some of the things that has, where has it changed your life for you?
Ian (20:55.19) Thank
Ian (21:10.05) Look, think like with Jason, the journey here was, was a, I look back at it and I feel fortunate that I was able to go through that journey and be there to support Jason. But often I look back and it's like, Jason supported me and he supported a lot of us. So.
He's the one that's living through this and his family. But often he's provided me with more guidance and more support along the way. So I think early on trying to deal with difficult conversations and things. So having to go visit him in the hospital, you're plucking up the courage, the confidence to go and do it. And you'd walk away and sometimes in mind they're like...
I can now just get on with my life. He's there 24 seven. Like you say, things can just change, but for some people they can't. Someone's gonna be with him for the rest of all of it and how he embraces that. And that helped me, I think, deal with a lot of things like in terms of, and for me, I always reflect back and when everything feels like it's the shit's hit the fan, can't get any worse, things I'll work in.
Kintsugi Heroes 10001 (22:09.752) Mm-hmm.
Ian (22:24.882) quickly just look back at what Jason's achieved and with all the Barriers that he's had to his life since he's had these injury and how much he's achieved to go. Well, it's not that bad like you can get on with it And I said like okay when we spoke the other day For me one thing that really stuck out with me with Jason and it was very early on a couple visits into the hospital And he had the mental health nurse come around to do his check
her daily checks and everything and checked in and Jason's lying there obviously in bed. We're sitting, we're just chatting away about like, and Jason's just having normal conversations asking what's, we're all the kids, you know, how's training going, what's happening. You know, he wants to know, we're just chatting away and the nurse came up and he said, oh, Jason, how you feeling today? And he goes up like in a real smirky, cocky way of, not that great. I can't feel my legs at all. I don't know what's going on here. And she's just like, know, what, like what's going on here?
And he goes, well, I feel fine. I've got my friends here. We chatting. nothing's going to change. Like it's okay. Like, I'm okay. Thank you very much. And that was the end of it. And I just sat there just going, this is a, he was now had 18 for a couple of weeks. So it's not long into, you know, line there, life ahead of him changed completely. And he was just happy that he his friends there and he could talk about things and he had accepted it. Um,
Kintsugi Heroes 10001 (23:35.19) right?
Ian (23:45.782) walking into the hospital that day. Remember, you know, with Dan, we walked in and it was like, we were hoping we didn't see certain people because it's so confronting seeing other people that have, you know, the whole spinal ward and the nurses, you know, you're trying to navigate your way through because you don't want to deal with them. It's like, see what they deal with every day. We've got that choice. So yeah, that's probably a leveler for me. No matter how hard I can get, because that's pretty hard that there's a silver lining and everything.
Kintsugi Heroes 10001 (24:03.136) Sure.
Ian (24:13.494) Jason has taught me that. And over the years, he's applied himself, he's invested in properties, so we did a whole lot of fundraising events and all that stuff. And he studied, he's now a chartered accountant. And he works, and everything is voice control, because he's only got movement from his neck up, he's got a little bit of movement in his left hand. So...
going through the technology back then to now it's a lot better, but everything voice control, getting himself a job, doing things, studying. Yeah, it's pretty impressive when you think you got it tough. That's probably the biggest lesson for me. I reference that a lot. use it with my kids, I use it with myself and through my coaching, through my work when sometimes staff think it's impossible, this is so hard. Like I just reference, okay, well look at what we're dealing with day to day. Look at these families that we're supporting.
It doesn't go away. You support them for a couple of hours and then you go home. Their parents, it's all day 24-7 for them. So that's the biggest, I think, for me to do. And I think the other one is from a communication perspective, it's been comfortable to have conversations and be honest and upfront.
Kintsugi Heroes 10001 (25:20.866) Mm-hmm.
Ian (25:33.814) Again, Dougie was really good and he always was just saying it for how it is. So, know, like, hey, Dougie, how you going? And you go, I'm having a great day. And he goes, well, no, you're not. Like, I'm not having a great day today. Like, just be honest, like talk about it, how you actually feel what's actually happening has been helpful. So yeah, when things aren't going well.
Instead of just saying it's fine, well, it's okay not to be fine, but talk about it and don't let it hold you back. yeah, those are probably two of the biggest things those boys have taught me. So yeah, grateful for what they have done for me.
Kintsugi Heroes 10001 (26:09.558) Yeah. And it sounds to me from that, that they taught you those lessons. You certainly have these specific moments that you remember the lesson, but if they just said it that one time and then lived life completely differently from what they said at that moment, it really wouldn't be a lesson that stuck with you. But it sounds like they said that and it's been, they've lived up to that. They do that every day. Right? So they continue to reinforce that.
Ian (26:25.078) you
Ian (26:31.446) They do it every day.
Kintsugi Heroes 10001 (26:38.964) as are some really, really tough things to go through and.
Part of the challenge that we see or that I've experienced with this is I don't want the image or the portrayal of what a easy or what a great life is to be diminished or to be broken. There's the barriers that I put up and society does too, right? Societal barriers that prevent us from experiencing a more genuine life.
Ian (26:55.104) But the image.
Kintsugi Heroes 10001 (27:16.704) And the things what is success in today's world? is a you know, what's the perfect life look like? What's a perfect family look like? And all these things. And as Jason and Doug have demonstrated. What we see as perfection could be eliminated. Overnight. So. What are some other things that you find in your life that you now hold more valuable than what you would have as a 20?
some year old. What some of those things?
Ian (27:50.92) think it's the value of friendship as well, like what it truly means to be there for someone.
I think when you're you're friends with everyone, everything's okay. You just bounce off and you go and you can make, I like to talk to everyone and meet people. I always start my stuff, well, you know, everyone is, cause I like to talk to people and get to know them. like the true sense of helping someone and being there for someone when it counts. Like I said, you know.
we went above and beyond, we all did a lot, especially with Jason, the early days to try help fundraising, because we're navigating through this as much as Jason was and trying to work our way through and we tried everything we can to help. But Jason was pretty good in some times saying like, we don't have to, you don't have to.
I don't want you to do this. If you think you have to do it, you got to do it you want to do it. So I think like Jason saw lost some friends through it because a lot of us thought we had to do it. was like, well, if you want to, if you want to hang out with me, hang out with me, if you don't, you don't need to. but it's the advice that they gave back. So you think you're there to help them, you know, help pick Jason up, you know, transfer them to the van, go out for them, feed them and do all these things. think, that's Jason, but it's the conversations that come back and the advice that he gives.
back is truly, yeah, it's pretty empowering to understand when someone's got so much on their plate that they're willing to help out and do above and beyond. yeah, I think that the true value of friendship and how much it means to be able to call on someone when you really need them. For me, knowing how much I helped.
Ian (29:39.37) Jay and we still do, but I get as much out of it as he does, but I'm there to help. He physically needs that person to be there. As with Dougie, his friends and family that take time to go help him do things. But it's the reciprocal thing that comes back is probably.
Yeah, something that when you've got a friend locked out or whatever, you'll do whatever you can to help them. Regardless if it works, it's for your benefit or not. So that's definitely something for me that I'll hold dear.
Kintsugi Heroes 10001 (30:11.214) That's a great lesson. And to demonstrate that, something that, I'm curious, because you come from an athletic background. You're a fitness person. You're very physically able in a lot of different ways. You have good health, good energy, a desire to help. Those are all great things. Are you able to still, let me back up on that.
taking those physical elements, probably when you're 20, you know, in your early twenties and most of my friends when I was at age, that's how I connected with them. It through sport, was through physical activity. To become friends with somebody and then to maintain a friendship when that physical reciprocity isn't there can be challenging. So what are some ways that you have found that you have been able to give to the friendship beyond just the physical?
Ian (30:56.381) Thank
Kintsugi Heroes 10001 (31:11.918) What are some things that you've been able to contribute?
Ian (31:16.278) I think it's like shared passion. these things that we are passionate about. sport is vehicle and know, what ability it's a vehicle for a lot of things that we do. We're passionate about sports. So Jay and I will go lot of watch a lot of cricket together. Take my kids now with him and that type of stuff. Rugby, we're all passionate about rugby and that type of stuff.
Kintsugi Heroes 10001 (31:28.654) Mm-hmm.
Ian (31:40.304) I mean, Dougie bought himself a rally car. He manages a rally team now. And I would go out and do the testing there. So there's common things like that. I think that help the conversation and yeah, that works for me, works for them. But it's also the openness. feel like with these boys, can talk a lot more openly about things and...
I think like sometimes, let's use that phrase that Doug said, you say it's okay, you catch up with your mates, you'll talk up how everything's going and what you're doing and that stuff. For them, it's a level up because they don't actually care, you know.
how fast you can run a kilometre, or how much weight you can lift in the gym, or how well you play at a rugby. You know, it's the deeper part of the conversation that they really can level like that. So just having that capacity not to have to fluff things up as much and just be honest and transparent about things and genuine and not be judged for how poorly you did something or how things you know, you got wrong is, is pretty cool as well. A lot of conversations around that and being comfortable to ask about things, you know.
You like you talk about the physical side, but how to care for them. You know, what is it, what, since you've had this injury, how do you do this? How does that happen? Um, you know, too scared in the beginning, but you need to help them. And, know, from transferring, toileting, all those things, they get strangers do it with them all the time. you know, they're, they're, they're level of, um, I don't know what the word is.
Kintsugi Heroes 10001 (32:53.654) Sure.
Ian (33:19.83) It's not an embarrassment, but luckily what they've had to go through their personal, you know, like opening themselves up, like they get right down and dirty, if you excuse the pun there, but they've done it all. So there's nothing that they're not scared to talk about. So that's pretty cool. To talk about things that you probably wouldn't do or I wouldn't do. And that's definitely helped me in my role now. I think that's probably one of the single biggest things that's helped me be successful.
Kintsugi Heroes 10001 (33:33.101) Mm-hmm.
Ian (33:46.206) because we've had some of these confronting conversations, things that probably would be too awkward or embarrassed to ask. But when I'm meeting new families and ask, we need to find out these questions because we're going to support them, we need to know. I've been very comfortable to talk about it because it's natural for them as part of their life. It's something they've had to adapt to and I've had to adapt to it now. So that's been pretty cool as well. Like helpful thing to be comfortable to talk about things that I probably would never do. And especially as a young 23 year old.
We were very far removed from conversations like that. So yeah, that was interesting.
Kintsugi Heroes 10001 (34:19.086) That's incredible. what a gift it is really to have that gift of friendship to go both ways. Other than you and your individual friendships with them, I you said that some other friends have the test of friendship ended or the friendship ended after these events happened. Is it primarily just you and these individuals or is there a group of friends that have stayed?
Ian (34:26.784) there.
Kintsugi Heroes 10001 (34:47.288) close and have stayed tight.
Ian (34:48.566) No, yeah, I think for Jason, not as many friends because they were quite young. So a lot of his friends were, you know, seven, you know, they were 17 years old. So them going through that stage, you know, become 18 and started to get a job, start to drive, get girlfriends, all that type of stuff. So I think Jason probably lost a lot of friends. Well, they're there, but they're not close friends. He's got a couple of cool friends that have stuck on. Nathan is one of his good mates as well, like an amazing young man.
always doing things with Jason. think Jason's again, he's pretty selective. He doesn't want people around there because they feel like they have to be there. wants you, if you want to be there, great. like he's been very blunt and transparent about that. So think that's kind of set his core way of doing things. Dougie has got so many friends. Dougie is a very sociable guy and I think older when the accident happened, a lot of his friends had a lot more life experience were more able to deal with it.
So he's quite social, always people coming in and out and a good group of friends and all different networks of friends that are still there with him. So yeah, he's got his core group that he spends a lot of time with.
moved into a very central part of town. So a lot of people come in, there's a lot of pubs, cafes and restaurants there. He lives on his own, super independent for what he goes through. So it's like a hub for all of us to go and have some fun. We'd go stop at Duggies and start our nights there. yeah.
Kintsugi Heroes 10001 (36:12.728) Mm-hmm.
Kintsugi Heroes 10001 (36:19.192) Hahaha.
It sounds like an excellent way to start the evening or, yeah, the, don't know. It's a great way to, for him to contribute, not only contribute, but it's a great way to just be together as a community. Right. And I think through disability, one thing I've learned, maybe even with my own limitations is disabilities a lot of times bring out or they amplify what's inside of us.
And sometimes it's strength, sometimes it's things we don't want to look at, but it really amplifies that which is within. And it's one of things I really value about the people that are in my life that have disabilities for sure.
Ian (36:53.546) next.
Ian (37:01.867) Yeah.
Ian (37:09.142) Yeah, I can attest to that Dan. think a lot of times through work, when we go out there and have the fun, so if it's a jet ski day or we go on a sporting event and all go, I think what I get out of the people around me and you like you almost feel selfish. Like it's like, I'm going to be there for them, but I'm the one getting more out of this. Like they give so much back and they don't expect anything. I think that's probably another thing is like, think a lot of these, you know, people with a disability.
Kintsugi Heroes 10001 (37:26.094) Sure.
Ian (37:36.97) There's so many things that they go through day to day that just someone to genuinely want to be with him and everything like that. They can give you so much more and they expect a lot less back than than your average punter. I think a lot of us when we do things, we expect something back in return. They don't expect anything. They just want to be treated with respect. And so, yeah, that's quite a, I say it, I honestly feel guilty. I always drive home and go, my God, that was the best day ever.
But that wasn't for you, that was for somebody else. But like I got out of it because yeah, yeah, it's pretty cool.
Kintsugi Heroes 10001 (38:10.382) I've loved about, yeah, I'm saying some of work that I've done. My partner, she'll have, you know, frequently says, like, are you intentionally this happy when you come home from work or do you always have to be this happy when you come home from work? The answer is I can't help it sometimes. It's not always easy. No, it's not to say that it's easy at all, but it's rewarding for sure.
Ian (38:28.267) Yeah.
Ian (38:32.98) Not yet.
Yes, yeah. Yeah, I think that's the opportunity that's, you whether it's fear, I think was for me to look back, fear was definitely something that was faced with Jason not knowing what to say, what to do and Dougie and how to best support them in certain situations. But once you realise it's no different, just different ways of doing things.
Kintsugi Heroes 10001 (38:38.904) Yeah.
Ian (38:59.158) you get to benefit from it. I think that's society's problem. It's like the fear of someone with a disability, especially when they're not verbal, they're complex or whatever. It's like, I don't know what to do, treat them the same way you want to be treated. just be a good person. And when you're a good person, you'll be surprised the way you get back from it. yeah, definitely.
Kintsugi Heroes 10001 (39:17.8) Sure, absolutely. My experience is that there's, I've always been a nice person, right? I'm a nice person and I think I'm easy to talk to. I want people to be better off than what they are, et cetera, that's natural. But knowing how to do that, sometimes that's really, really challenging and it stopped me from engaging people for a long time.
because either I'm shy or I don't want to say the wrong thing, or what happens if I get rejected, I go to try and they push me away. All these reasons I wouldn't engage. What I've learned is we're all trying to engage in some way, right? And so if I don't know, then ask. I go and say, I don't know if you need help, but if you want some help, I'm here to help you across the street.
Ian (39:55.082) but engage.
Kintsugi Heroes 10001 (40:13.272) Whatever the, and I've learned, I'll continue to learn those lessons too. But people with disability in the disability community are very excellent teachers as what I've learned. Very, very good teachers in life and so many different ways. So, and with it, what are some of those things that you
Ian (40:24.714) Yes.
Kintsugi Heroes 10001 (40:41.336) I want to know about the journey now from when the accidents happened, what you've learned, to what you're doing now. We've touched on a little bit what you're doing and you've peppered it in. but what are you doing now? And then take us on a journey to how you got there a little bit more.
Ian (40:51.136) Yeah.
Ian (40:57.417) Yeah, so now, literally, I feel like Santa Claus every day, you know, my job is to give experiences to people with disabilities. So our families would reach out on a daily basis and say, oh, I'd love to take my son and his siblings to the zoo. Can we have six tickets to the zoo? And we'll buy some tickets and I'll send them tickets to the zoo. We work with some amazing partners like Fun Lab Bounce.
And they provide us discounted tickets so we'd be able to give families opportunity to go to strike bowling or bounce or whatever the case is. And we work with them on doing inclusive sessions. So we build like once a month, like these inclusive sessions where the improved environments for people with disabilities to come in and do things. So most recently, we partnered with Australian Grand Prix and we're part of the Formula One. So...
Like honestly, to go to the Formula One just as an individual is an amazing experience, but to be part of something where we gave, you know, over 400 tickets away to families over the Friday, Saturday to go to the Formula One. We had some behind the scenes experiences on a Friday night. We had 200 plus people go through a sensory pit lane tour. So the Australian Grand Prix organized buses. Everyone rocked up, took them for a bit around the track.
They closed the pit lane out and all the mechanics working on the cars and everyone, know, with people who are just living with disabilities and their families got to walk through the most incredible experience. I always look to the rest of the world. We did that like the Saturday, you know, some of our participants got to do a hot lap in a pace car. You know, if you watch Drive to Survive and where all the drivers come in the morning, we got to the paddock tours, like just...
Kintsugi Heroes 10001 (42:28.77) Wow.
Ian (42:44.724) Truly incredible to see organisations put so much into being more inclusive and to be part of that is pretty profound and special. it really is to understand Australian Open, just amazing. What some companies are willing to do now to help break down that barrier and make a more inclusive world is pretty cool. And to be part of a company that that's our job to do is, yeah, I can't explain it.
Kintsugi Heroes 10001 (43:08.334) Mm-hmm.
Ian (43:10.71) It is pretty cool. Like I love going to rugby on a Thursday, having a few beers after training and telling the boys what I've been up to and making them jealous. But I think, again, it's these experiences, these opportunities that bring disability to front and centre that I think more and more people are open to the idea that, hey, embracing them, including them makes it a better place and they get to enjoy it. So yeah, like that's my job fundamentally, which is pretty special.
And then prior to that was running WA as a state manager for WhatAbility. And when I started, we had 40 plus participants. We've got over 550 now. Well, they do. not really officiated with WhatAbility. And we provide community access support. So we support anyone with a disability, all types of disabilities from complex care to someone that could be sitting in a coffee shop with you you wouldn't know they've got a hidden disability.
Kintsugi Heroes 10001 (43:45.614) Mm-hmm.
Ian (44:09.724) and we'd do everything we would take them to sporting events we'd go to the beach we got to movies we got a gym we did jet ski days forward driving just incredible like getting them to do and probably
The best part of that role for me was early on when we were quite small is I would go out and meet the families and the participants for the first time and you'd get to learn about them and you'd have to ask, there's a whole lot of administration stuff that you need to cover from the NDIS and get all that stuff in place. But it's really trying to unpack and understand, you know, from communication needs to toileting support, all that type of stuff. I said early in the conversation, being comfortable to ask those questions, because you understand the benefit of knowing how to do it properly and avoiding that and making it easier for them.
really helpful. the conversation flowed a lot better. You have life experiences, talk about it and understand, know, even, you know, often for me, my boys don't have a disability, but they boys and when I sit in front of my family and it's a young 12 year old boy, and he might have autism or ADHD, but he's just a boy to me. He's the same. Like, if he wants to do something he can, if my boys want to do something they can and that's kind of the conversations that I would have with him. like, okay.
Mom and dad mostly say you can't do it. Sometimes society says they can't do it because of their disability, but we could do it. for some of the particular things we supported that we put them on a jet ski, it took eight goes, nine goes. But when they got on that jet ski and they were, it took three of us to transfer them out of their wheelchair and carry them because they couldn't get their wheelchair to pass the sand onto that jet ski and balance them and get them out on that jet ski and the wind blowing in their face. That's incredible.
Kintsugi Heroes 10001 (45:46.86) What an experience. Yeah.
Ian (45:49.75) on match it and for them to do it. Those are the memories you hang on, even one of our participants with cerebral palsy, I'll forget we did activation with all abilities, football league, an amazing association in Western Australia, do integrated AFL, wheelchair AFL, we did wheelchair AFL and a couple of staff and support workers, we got them to come do it so we can experience what it would be like for someone to play.
A couple of our participants that play wheelchair AFL came down as well and we organised a little game that we're just having a bit of fun. But one of our participants, know, he's an electronic wheelchair and he was playing but he was like, but I want to get in that wheelchair. I want to do it. So we transferred him and we put him in a wheelchair and he didn't have the capacity, could only use his one arm to push around. Ryan, the guy that runs the program,
Kintsugi Heroes 10001 (46:39.278) Okay.
Ian (46:45.27) who's in a wheelchair as well, to watch him hold a participant with one hand, push him around while he's steering and play, know, footy and navigate past us and score. just, you know, just follows. We're healthy. Here's someone that's got their own disabilities that, you know, needs wheelchairs, helping somebody else and still could navigate their way through that. Like it just, yeah, like the...
Kintsugi Heroes 10001 (46:53.934) Thank
Kintsugi Heroes 10001 (46:57.902) Hahaha
Ian (47:12.758) The boundaries are endless and the ability to do things is endless. It's just how much you're willing to try and be comfortable that it might not work the first time and just keep doing this. Like it's, yeah, I know I get really passionate about it, but I love it. Like I just, those are the days you go home and you just go, I can do anything today. Like what I've seen and witnessed, there is no such barrier. There's a way to do everything. You just gotta.
find that way and be willing to keep trying. So yeah, that's the role of what ability was pretty cool. Meeting so many new families and participants again, I think probably one single thing I've learned with disability is no disability, know, with disabilities, it categorize and what they have, but no individual is the same. And that's just like you and I, none of us are the same. And just cause they've got a disability, it doesn't mean you can pigeonhole them and say they can and can't do these things. It's just a part of them.
and just treat them for who they are. like, yeah, meeting all of these families, all these participants, some of the amazing support workers that love what they do, like the fortunate at what ability all the team that come on board, they're young, vibrant, they want to be there. A lot of them come from a sporting background because traditionally we employ athletes or semi-professional athletes.
It helps them. They'd to help me. And lot of athletes, and some of them that are high profile athletes will give you that feedback that they can turn up one day and they can go fishing or they can go to the movies and they can just be themselves. Sometimes the participants don't care that they play professional AFL or rugby or whatever the case is, they just know how to apply their name. And they love that they can be themselves. They don't have to be this persona of an athlete anymore. They can just be themselves and enjoy something they enjoy doing together, which is pretty cool for them.
Kintsugi Heroes 10001 (48:27.822) Mm-hmm.
Kintsugi Heroes 10001 (48:41.326) Exactly. Exactly.
Ian (48:55.088) but often, you know, not getting picked for the team, you try so hard and you don't get picked. I think sometimes it's it's a level of like go spend a day out doing disability or support work and go, well, you know, at least I'm still able to turn up and apply it. You know, my participant doesn't have that capacity. He hasn't had that opportunity or she hasn't had that opportunity or they haven't had that opportunity.
he's a leveler to go, okay, I was going to work hard and like, that's, that's pretty cool when you hear people say that, because like, say I do, if you're guilty, sometimes I think more often than not, benefiting from being around them and they benefit from being around us. Like, that's what I get.
Kintsugi Heroes 10001 (49:28.238) Absolutely. And we never know what that's going to be. We never know what that change or what the transformation is going to be. When we actually connect with each other, you people with disability, people without disability, people, they connect, right? And change happens for the good. So I'm very passionate about it too. So when you're passionate about it and you're talking about it and you're getting energized.
Ian (49:45.771) Yeah.
Kintsugi Heroes 10001 (49:56.162) letting you go because I love it. I love that energy.
Ian (49:59.094) I've no big question, to finish your actual question, because I do get carried away when I talk about it, but yeah, that was my role, what a billion and the foundation, know, leading up to it. And we spoke about the other day, but, know, for me, I mean, we talked about the stars aligned or everything worked out. We actually had a state of origin game in Perth watching footy and I was with Doug. went and watched the game. were having a few drinks, were watching the game and next to us, this group.
Kintsugi Heroes 10001 (50:04.526) Hahaha.
Ian (50:28.096) popped up and it was a couple of what ability support workers with some participants. And you know, the participant is still with what ability and he has Angelman's pretty complex nonverbal in a wheelchair. But we watching him and two other participants and how these support workers were engaging with them, like genuine care.
Kintsugi Heroes 10001 (50:41.678) Mm-hmm.
Ian (50:49.174) of an affection and Doug, you know, we're talking about earlier in the day about the challenges of getting support workers. again, for them, for Doug, it's like someone he feels, you he wants female support workers to be comfortable because of the help with personal care, all that type of stuff. Got to be reliant because if they're not having to teach someone again, all the things that we just take for granted, having to go through this every time to get someone on board and train them. It's a lot. We don't, we sometimes forget how.
Kintsugi Heroes 10001 (51:10.412) Absolutely.
Ian (51:15.198) reliability for them is how important it is because we can just do it. anyway, good side track. Yeah, but Doug and I were talking about and we're looking and we're going, holy shit, look at these guys over here. some attractive support workers, which Dougie took note of and he goes, yep, I think that's, yeah, maybe look past the person, but look at the quality of care. Like they want to be there, Dougie, like look at what they're doing. Like that's the kind of people, they were enjoying the footy, you enjoy the footy. Like that's the kind of people that we need. So we actually looked up what ability that day and literally, yeah.
Kintsugi Heroes 10001 (51:44.11) Hmm.
Ian (51:44.918) Like, you know, two months later, three months later, that that call with Steve telling me about Steve and, and yeah, the stars aligned. And that's where kind of really cemented my, my place. And I think look back, I wish I did this 10, 15 years ago when I was first confronted with, with, you know, lived experience with Dougie and Jay that I invested my passion into disability. feel like I've done a lot since I've been in the space and I'm so much to learn.
Kintsugi Heroes 10001 (52:07.032) Mm-hmm.
Ian (52:14.102) But yeah, kind of, one of my greatest, I didn't do it sooner because I feel like the impact could have been bigger, but that's the job now. Here we are, I'm pretty happy.
Kintsugi Heroes 10001 (52:21.816) But here we are. Yeah. Absolutely. Absolutely. I'm glad you touched on it because I was going to ask about the different types of disability. Obviously Doug and Jason had their injuries because of disability, but there's so many other disabilities that are labeled out there. And although it helps us identify, you know, somebody's actual condition, that's great. It shouldn't be a barrier or shouldn't be limiting
to what they can and can't do. So I'm just really glad that you've touched on the different types of disabilities, including hidden disabilities or invisible disabilities. So yeah, that's something that, it's just something that we continually, I think, learn and see in our world. That people's, what we see on the outside doesn't always match or represent what's the power of what's it within.
Ian (52:55.19) Thank you.
Ian (53:20.694) And I think sometimes the hidden disabilities is probably sometimes harder for some individuals to navigate because on the outside, the perception is, well, they should be able to do everything that I can do because that's how we, society, we see it. know, whether it's the processing, it's sound, there's a whole lot of other things in the background there that...
Kintsugi Heroes 10001 (53:38.338) Mm-hmm.
Ian (53:44.64) Sometimes they're unable to articulate or they don't have time. Like they don't have a sign going, hey, I have autism or I have this or, you know, I don't like loud noises. I don't like people touching me with my space or whatever is there. They have to explain it and people just don't have that self-awareness.
Kintsugi Heroes 10001 (54:03.778) Mm-hmm.
Ian (54:03.894) I definitely feel it from our perspective when our support workers are out there and there is an incident, so someone's escalated or whatever the case is, it's often when someone has a hidden disability that people look at them and go, well, what's wrong with them? Why they've been like that? if someone's in a wheelchair, oh, they're in a wheelchair, must be something wrong with them. Well, there's nothing wrong with anyone, but that's the thought process. So yeah, it's quite a challenging thing to see sometimes. But I think it's getting better. I think from my experience, whether I'm...
becoming more accustomed to the more aware of it. Definitely noticing, you know, people's awareness of situations, which is great because that's what really needs to happen, I think. It's interesting.
Kintsugi Heroes 10001 (54:48.15) Absolutely. We didn't touch on this in any of the pre-conversations. I'm going to put you on the spot here. But what's the future look like for you in this space? Any plans or any ideas for the future?
Ian (55:03.996) well, I think right now is to be successful in my role at the foundation. So to see the foundation grow, you know, we've set ourselves a goal of unlocking a million experiences by 2035. We're currently on about short of 25,000 experiences. This month will be our biggest month on record. So we're just short of 2000 experiences we've unlocked this month. So I suppose that ball is starting to roll now. We're starting to get there.
Kintsugi Heroes 10001 (55:31.149) Okay.
Ian (55:32.854) like the Formula One, I'd like to really get some big marquee events going nationally. So in every state have these big fully inclusive events where people from the outside that aren't involved with someone with a disability or lived experience, they feel like they're missing out. Like I wanted to get those experiences where they're that good, they're that big.
If you don't know someone with a disability, you feel like you're missing out. So you're almost going to actively go find and build relationships with people, just because you include them in your lives. think that's my ultimate goal is to build these events. that's your ticket is to be inclusive and I your ticket to be part of them. So that's the goal for the next 18 months is to get them up and running and then build them so they become bigger. then
Kintsugi Heroes 10001 (56:11.096) Sure.
Ian (56:25.526) make that disability space a lot more awareness. And then it's really, is to educate the corporate world as well. think the more we understand, probably the more we can embrace it. So that's what I'd like to do. And I'd like to get some big ticket items done that I can look back and go, I was part of that. I helped make that difference. It's about me, but I was there.
to do that. then, yeah, I think it's some stage I'd like to do my own thing. I've been involved in the space now seeing how different operators and what ability does an amazing job, what they do. And there's some amazing operators out there. I think trying to build a place where it's easier to find this information is the missing gap. So for me, I don't know what that solution is, but I'd really like to work on something that if you have a disability or you
had someone in your family or whatever, or you wanted to know what's available, that can connect people a lot easier because to navigate through the NDIS is pretty challenging. To find good support is challenging. To change providers is challenging for the families. So to be able to say, hey, I want to go to the movies and this is the best place with the most accessible parking, you know, whatever it is, it's there.
Kintsugi Heroes 10001 (57:32.514) Mm-hmm.
Ian (57:49.066) would be my goal to make that easier for people to navigate. that's, you know, it's just in Perth now and nationally and then a platform internationally. I think that's a project I've started to think about and work on. But yeah, that's what I'd love to be able to do.
Kintsugi Heroes 10001 (58:05.39) That'd be a really fantastic project to implement. And there's things out there that exist, to pull it all together. But you said to make it accessible, to make it easy, not only for the participants, but for their families. And I love that about the different conversations we've had, how you really focused on how can we help their families be involved. It's a financial, it be a financial burden, it could be a time burden, an energy burden, et cetera.
for all these events, but you work together and you create these opportunities. You know, it's not just for the individual, it's for their family, it's for their community. So I love that focus. I love that you guys do that. And then this future one, the future, yeah, you're big ideas person, I love it. So why stop with what we have? Something we have is great, but why stop there? That's excellent.
Ian (59:02.016) Yeah.
Yeah, think, yeah, this, there's no, there's no rule book for the foundation at the moment. So that's, that's the exciting part. think, you know, the founder, Steve and myself and you know, the core group and what ability, like the capacity is there to make a difference is just what's going to be the best way to do it.
Kintsugi Heroes 10001 (59:05.166) Absolutely excellent.
Ian (59:26.356) and willing to try and if it fails, it fails. Like I think that's, it's a pretty cool feeling to go, okay, no worries. We gave it a crack and keep trying till we find things that work is for me is a nice, exciting feeling. Cause I don't mind failure. I just hate not being able to try. So yeah, it's pretty cool.
Kintsugi Heroes 10001 (59:49.23) Sorry, my volume just cut out. I don't know, can you hear me still?
Ian (59:53.568) I've got you, yeah.
Kintsugi Heroes 10001 (59:58.338) Maybe my headphones died, let's see if...
Kintsugi Heroes 10001 (01:00:03.77) Here at the very end, let's see.
Kintsugi Heroes 10001 (01:00:16.726) All right, let's see if that.
Ian (01:00:18.944) Can you hear me now?
Kintsugi Heroes 10001 (01:00:22.776) try again. I do but it's not... let's see something's not right it's very very faint and it's on my end.
Ian (01:00:23.848) Can you hear me now, Dan?
Kintsugi Heroes 10001 (01:00:39.31) All right, one more time, try that again.
Ian (01:00:41.129) Hear me now? Check, check, check. One, two, three.
Kintsugi Heroes 10001 (01:00:43.427) But it's on it's on my end for sure because I hear you out of a small speaker somewhere.
Kintsugi Heroes 10001 (01:00:53.038) Oh, I know why. I think. All right, try one more time.
Ian (01:00:58.622) Now I've lost you, I can't hear you.
Kintsugi Heroes 10001 (01:01:00.795) Okay.
Ian (01:01:05.142) I can't hear you. I think you're on mute. I can see you're on mute there. It's like we spoke about technology the other day, hey? There you go. I've got you, yeah. Yeah, can you hear me?
Kintsugi Heroes 10001 (01:01:10.2) so did it put me? yeah. Now, now can you hear me? I hear you. There's something with my headphones. My headphones just shut off. And then it went to some other Bluetooth device. All right. So let's jump back. We'll get back in the back in the flow. We'll finish things off. But I don't know where we were when we when it got cut off.
Ian (01:01:41.162) I was just saying that in the current role, pretty excited about the capacity that there's no rule book for us. We're happy to try anything. for me, I don't mind. I like to try things. So the ability that I've got that capacity to be able to give things a go and if they fail, that's okay. Like I don't mind failure. Yeah. Yeah.
Kintsugi Heroes 10001 (01:01:48.684) Yeah, yeah, yeah, yeah.
Kintsugi Heroes 10001 (01:02:01.902) Okay, so let's do that part again. We'll start from there. Just exactly what you just said is what we'll go with. So tell us about the job, why you like it.
Ian (01:02:19.412) Yeah, think probably the outside being able to give people things every day and feel like I'm giving. There's no rule book for what ability foundation. Our goal is pretty big. want to a million experiences. We want to make a more inclusive world. So to get there, we're willing to try everything, which is awesome for me because I like to try things. I pick pictures, just try different things and jump from one thing to the other.
And if it doesn't work, that's okay. We're okay with failure. I'm okay with failure. I like to learn from things. for me, it's a pretty good space to be in. There's not so many rules. Got a big focus on where we want to be and happy to take a few bumps along the way to get there. So yeah, like it's for me, fantastic space to be in.
Kintsugi Heroes 10001 (01:03:03.598) Absolutely, it sounds fantastic. And we'll include the WhatAbility and WhatAbility Foundation, the website and the show notes for our listeners so that they could access that and see what it's all about. That's really good. Well, Ian, is there anything that we didn't touch on? Is there anything that we missed or need to go back and refocus on to make this conversation a home run?
Ian (01:03:14.112) Yeah, great.
Ian (01:03:26.826) No, we've covered a lot. Thank you very much. I think when I reached out to you and learning more about what you guys do and having the conversations ready. Thank you for I stopped to reflect back on my journey with with Jay and with Doug and how much they actually did contribute to my life and what they've done. I think about it often but stopping back. So thank you because it's
was definitely at the time I needed and a really great reflection on how fortunate I am.
Kintsugi Heroes 10001 (01:03:57.71) Absolutely. And I hope we could have Doug and Jason on here as guests as well and we could hear the real story about what Ian was like back in the day. That's what I was like.
Ian (01:04:09.722) Yeah, I don't think that's right show. That's the honestly part that I was talking about that I could have with them that no one else is allowed to know. That stays between us. yeah, mean, Jason would be an amazing story to see.
Kintsugi Heroes 10001 (01:04:18.92) Right.
Kintsugi Heroes 10001 (01:04:25.558) Yeah, I would I would love to have them on as a guest on the future podcasts. So let's get that information.
Ian (01:04:29.856) I will share this with him because what he's managed to achieve and he's right as well. Like he's pretty incredible. Yeah, like it's just like it's always inspiring. Yeah.
Kintsugi Heroes 10001 (01:04:39.426) Yeah, absolutely.
Absolutely. Well, thank you, Ian, so much for your time. Thanks for the reflection of your story, the sharing of your story. And I really thank you so much for the advocacy that you do for all the people with a disability and the willingness yourself to learn and be transformed by the experiences. That's fantastic. So thank you for being on our show.
Ian (01:05:02.016) Thank you very much, Dan. Have a wonderful day. Appreciate it. I'm here with you. Thanks. Cheers.
Kintsugi Heroes 10001 (01:05:04.33) All right, cheers.
You don't have to be in crisis to call.